Terms and Conditions

  1. The Promotion is sponsored by Dell (the “Promoter”). Claims must not be sent to this address as they will not be processed.

  2. This Promotion shall be administered by Opia Limited, an English company with its registered office at Priory House, Pilgrims Court, Sydenham Road, Guildford, Surrey, England, GU1 3RX (the “Administrator”). Claims must not be sent to this address as they will not be processed.

  3. The Promotion will commence at 00:01 AM (CST) on January 15th, 2020 and shall close at 23:59 (CST) on February 29th, 2020 (“Promotion Period”).

  4. To be eligible to participate in the Promotion you must be a legal resident, over the age of 18 years old, of the United States of America.

  5. This Promotion is not open to employees of the Promoter, the Administrator, their parent companies, affiliates, subsidiaries, advertising representatives and agencies, their agents, wholesalers, resellers, retail staff, retailers, or anyone connected with the Promotion and the immediate families of any of the foregoing persons.

  6. Participants who purchase a select new (i.e. not second hand or refurbished) Dell Monitor listed in Table 1 below (“Promotion Product”) online or in-store from BH Photo & Video only (“Participating Retailer”) will be eligible to claim a digital Visa® Prepaid card with a value of $50 to $250 dependent on the specific Promotion Product purchased as stated in Table 1 below , subject to full compliance with these Promotion Terms and Conditions (‘Promotion Terms’).

Qualifying ProductsReward (Visa® Prepaid gift card) Value
  1. Participants and households may claim for a maximum of six (6) Rewards during the Promotion, regardless of the quantity of Promotion Products purchased.

  2. In order to participate in the Promotion and claim the Reward, Participants must purchase a Promotion Product, go to www.dellretailpromos.com and complete the online claim form, and submit a copy of their proof of purchase (the “Claim”) within 30 days, following seven (7) days elapsing from the date of purchase of the Promotion Product.

  3. The date of purchase indicated on the proof of purchase is day one. The first possible claim date is seven (7) days afterwards or January 21, 2020 and the final claim date (for a Promotion Product purchased on February 29, 2020) is no later than 11:59pm (CST) on April 5, 2020. If Claims are submitted after this claim window they will be automatically deemed invalid.

  4. Once the Claim has been received, you will receive confirmation of receipt by email from support@dellretailpromos.com. You will receive further communication within two (2) business days stating whether or not the Claim for Reward has been successful (“Claim Validation”). It is the Participant’s responsibility to contact the customer service team using the email address support@dellretailpromos.com within two (2) days of their Claim being sent if an email acknowledgement has not been received.

  5. Provided the terms and conditions of this Promotion have been met, the Reward shall be issued digitally to the email address provided by the Participant during the Claim process within 28 days of Claim Validation.

  6. If an incomplete claim form or an unaccepted proof of purchase is received a notification email will be sent to you with the opportunity for you to provide the required items within seven (7) days of the email being sent. If no reply is received within seven (7) days then the Claim for a Reward will be refused.

  7. In the event the Participant returns their purchased Promotion Product to the Participating Retailer for any reason, the Participant will not be entitled to claim a Reward against said Promotion Product.

  8. The decisions of the Promoter in respect of any, and all aspects of the Promotion will be final and binding. The Promoter reserves the right to amend or cancel the terms of this offer without notice.

  9. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.

  10. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

  11. Other than as set out in these terms and conditions or for the purpose of operating the Promotion, the details and information provided by you when entering the Promotion will not be used for any promotional purpose, nor shall they be passed to any third party.

  12. These terms and conditions and the Promotion are governed by U.S. law and are subject to all applicable federal, state and local laws and regulations. All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of Participant and the Promoter in connection with the Promotion, shall be governed by, and construed in accordance with, the laws of the State of Texas, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Texas, or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of Texas. Dell reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.

  13. The Dell logos are registered trademarks of Dell, respectively. All other product and service marks contained herein are the trademarks of their respective owners.

  14. Participant data shall be processed in accordance with the Dell privacy policies available at: https://www.dell.com/learn/us/en/uscorp1/policies-privacy .

Track My Claim

Track the progress of your claim by entering your Claim ID and Email Address